Accessibility
Maine State Music Theatre strives to make its performances and facilities accessible to all our patrons. For additional information or if you have questions, need assistance, or an accommodation not mentioned below, please contact (207) 725-8769 or email info@msmt.org.
Services for Patrons with Impaired Mobility
Wheelchair Seating: Wheelchair users can be accommodated in Left AA Box and Row S of the theater. Advanced reservations are required.
Parking: Limited designated accessible parking is available on the street directly outside the theatre. Spaces are marked.
Accessible Entrance: The left-hand set of the theater’s main entry doors where Will Call is located are electronic and can be opened automatically. There is a ramp to reach these entry doors.
Elevator: Located in the lobby and lower lobby, the elevator may be taken to the 2nd floor and balcony levels of the theater. Ushers are stationed at elevators to assist.
Restrooms: Wheelchair accessible restrooms are located in the lower lobby and on the third floor of the theater.
Storage of Devices: A designated storage area can accommodate walkers and other assistance devices during the show. An usher will store your items and retrieve them at intermission and after the performance.
Services for Patrons with Impaired Hearing
Maine State Music Theatre has a cutting edge system that works with T-Coil hearing aids so that actor’s voices and sound cues are tracked directly through patron’s hearing aid, ear buds, or borrowed headset.
TO GAIN ACCESS TO OUR SYSTEM
If you use a hearing aid:
The first step is to have a conversation with your audiologist and let them know that you will be attending a performance at a space that uses a hearing loop. This system is specifically designed to work with Telecoil (or T-coil) hearing aids. T-coils allow different sound sources to be directly connected to a hearing aid, improving sound quality and allowing the hearing aid wearer to easily perceive the signal of interest in almost any environment and regardless of background noise.
Each hearing aid is different so only your audiologist can discuss your specific hearing aid capabilities. If you have a hearing aid with a T-coil, have your audiologist check to make sure the T-coil has been programmed. Once programmed you just need to activate it before the show.
If you have a hearing aid and it does not have a T-coil, you can get a “remote” from your audiologist that can be programmed to work with your existing hearing aid. This is similar to the receivers that we have for other patrons, but without the need for headphones. Or, you can just use one of our receivers and a headset.
If you don’t use a T-coil hearing aid or have a remote, but would still like an assisted listening device:
You can get a receiver from the usher at Will Call. Although we have headphones available to use with the receiver, we recommend you bring your own headphones as it may improve sound quality. When using the receiver, we recommend leaving the volume control at the lowest possible level and adjusting once the show has started. We have found that a low volume creates a good sound level; the higher the volume, the more likely a hum will appear.
For questions, please call our Box Office at (207) 725-8769 or see the House Manager when you arrive to see the show.
We require a minimum of four weeks advance notice for special accommodations such as sign language interpretation.