Box Office

ASSISTANT AUDIENCE SERVICES MANAGER

  • Position(s): 1
  • Dates: Tues May 30 – Sun August 27 (possibly earlier)
  • Pay: $825.00 a week, salaried position
  • Housing: Not provided
  • Travel: Not provided
  • Location: Brunswick, ME

Primary Responsibilities

Essential functions include (but are not limited to):

  • Assisting Audience Services Manager with day-to-day operations in the Box Office
  • Assist making work schedules for the Box Office staff
  • Selling single tickets
  • Assisting in the renewals of subscriptions
  • Assisting all theatre guests with ticket sales, exchange, etc.
  • Assisting with restricting access to the box office by unauthorized personnel
  • Assisting with the daily cash-outs and deposits
  • Display ability to convey decisions to staff and patrons in a calm, courteous and professional manner
  • Participate in MSMT events as needed and/or required
  • Adhere to all MSMT policies and procedures including Covid 19 Guidelines & Safety protocols
  • Have a positive and respectful attitude
  • Promote a collaborative, inclusive, and respectful working environment
  • Additional duties as assigned by the Director of Production and MSMT Annual Staff

Qualifications

The following skills and experience are required:

  • Advance Customer service skills
  • A proactive and positive attitude
  • Proficient computer/technology skills, Microsoft Word and Excel
  • Knowledge of Patron Manager or other ticketing software a plus
  • Able to manage teams and foster both team and individual growth among employees
  • Excellent organizational, interpersonal, time management, multi-tasking, problem solving, and communication skills
  • Experience working in a fast-paced, energized, and quickly changing environment
  • Able to work independently and as a team player
  • Must be available to work Nights and weekends
  • Knowledge of theatre a plus
  • Detail oriented; able to prioritize efficiently and multi-task
  • Must be fully vaccinated and boosted from the Covid-19 virus

 

 

BOX OFFICE ASSOCIATES

  • Dates: Tues May 30 – Sun August 27
  • Pay: $15.00 an hour
  • Housing: Not provided
  • Travel: Not provided
  • Location: Brunswick, ME

Primary Responsibilities

Essential functions include (but are not limited to):

  • Assisting Audience Services Manager with day-to-day operations in the Box Office
  • Selling single tickets
  • Assisting in the renewals of subscriptions
  • Assisting all theatre guests with ticket sales, exchange, etc.
  • Assisting with restricting access to the box office by unauthorized personnel
  • Display ability to convey decisions to staff and patrons in a calm, courteous and professional manner
  • Participate in MSMT events as needed and/or required
  • Adhere to all MSMT policies and procedures including Covid 19 Guidelines & Safety protocols
  • Have a positive and respectful attitude
  • Promote a collaborative, inclusive, and respectful working environment
  • Additional duties as assigned by the Director of Production and MSMT Annual Staff

Qualifications

The following skills and experience are required:

  • Customer service skills
  • A proactive and positive attitude
  • Proficient computer/technology skills, Microsoft Word and Excel
  • Knowledge of Patron Manager or other ticketing software a plus
  • Excellent organizational, interpersonal, time management, multi-tasking, problem solving, and communication skills
  • Experience working in a fast-paced, energized, and quickly changing environment
  • Able to work independently and as a team player
  • Must be available to work Nights and weekends
  • Detail oriented; able to prioritize efficiently and multi-task
  • Must be fully vaccinated and boosted from the Covid-19 virus

 

 

TO APPLY

Please submit to Markis Larrivee, Audience Services Manager, at markis.larrivee@msmt.org, your cover letter, employment resume, 3 contact references which should include the person’s name, position, company they work for, phone and email address.  Post LAST NAME and JOB POSITION in the subject line please.

** NO PHONE CALLS PLEASE**