Ticket Policies

Important Information About MSMT Tickets

If you have any questions concerning your tickets, please contact the Box Office.

Box Office Contact

Box Office Hours
Monday – Friday • 9 AM – 5 PM

All ticket prices include a $2 ticket tax and a $4 facilities fee per ticket. One $5 processing fee is applied to each order. 

Only subscribers may exchange tickets. Exchanges are subject to availability. Upcharges may apply.

In order to complete an exchange, the Box Office must have your tickets in hand at least 24 hours in advance of ticketed performance.

When doing an exchange, you can bring in your tickets or mail them to the Box Office. When mailing, please indicate your new date and time choice. If you would like the tickets mailed back to you, please include a self-addressed stamped envelope. Tickets will not be mailed back if within 10 days of ticketed performance and will be held in will-call.

You lost your tickets!
Don’t worry… The Box Office has a record of your tickets. If you misplace your tickets, please come to the Box Office prior to your performance to have them reprinted.

Donation Credit: If you return your tickets to the Box Office prior to show time and choose not to attend another performance, we will credit the cost of the tickets as a donation to the theatre. Our Development Office will send you the appropriate documentation for a tax credit donation.

Attendance Policy: Everyone entering the theatre MUST have a ticket. Children under the age of four (4) and under are not permitted at our main stage shows. They are, however, welcome at our Theatre for Young Audiences productions. All Patrons, regardless of age, must have a ticket.

Seating Location: Although your tickets may appear non sequential (for example, 1 & 3), the seats are, in fact, adjacent.

Performances Start on Time: Late seating will be at the discretion of the House Manager, and requires that late audience members wait to enter the theater until a designated break in the performance. To view our full calendar of events, Click Here

Gift Cards: Unfortunately, gift cards cannot be used online. Please call the Box Office at 207-725-8769 to redeem.